There is no balance refund. Please add as much balance as you will use.You can use your balance from active services.
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candypanel offers non-tangible irrevocable goods so we do not issue refunds once the order is accomplished and the product is sent.
As a customer, you are responsible for understanding this upon purchasing any item at our site. However, we realize that exceptional circumstances can take place with regard to the character of the product we supply.